Refund policy

Welcome to BuyHubb. We want you to have a smooth and satisfying shopping experience. Please read our Refund & Return Policy carefully before making a purchase.

Returns

We accept returns within 5 days of receiving your order. To be eligible for a return:

  • The item must be unused, unworn, and in its original condition.
  • The item must be returned in its original packaging.
  • Proof of purchase or order confirmation is required.

Certain items may not be eligible for return, including:

  • Personal care products
  • Items marked as final sale
  • Customized or personalized products
  • Used or damaged items caused by the customer

Refunds

Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.

If approved:

  • Refunds will be processed to your original payment method.
  • Please allow 5–10 business days for the refund to appear in your account, depending on your bank or payment provider.

Shipping charges are non-refundable unless the item received was damaged, defective, or incorrect.

Damaged or Wrong Products

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with:

  • Your order number
  • Photos or videos of the product
  • A brief description of the issue

We will arrange a replacement or full refund at no additional cost.

Order Cancellation

Orders can be canceled within 12 hours of placing the order. Once the order has been processed or shipped, cancellation may not be possible.

Exchange Policy

We currently only replace items if they are defective, damaged, or incorrect.

Return Shipping

Customers are responsible for return shipping costs unless:

  • The item arrived damaged
  • The wrong product was sent
  • The item is defective

Contact Us

If you have any questions about returns or refunds, contact us:

Store Name: BuyHubb
Email: buyhubb05@gmail.com
Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM